former race car builder and driver believes he has found the solution to the deceptive practices of auto dealer service departments. The answer has come AAA Service Center Brick. The manager Jason was outstanding!
Even with a week old existing appointment..you still wait 30+ minutes for service.
I had my odyssey jumped for the 2nd time in 1 week due to the battery, and being told the battery was good. I went to the store about 6:10, and the fellow tested it again, only to be told the battery was good and couldnt get another 1 , as it test ok. He did do a check of the electrical briefly, as they were due to close soon, but did not rush, and noticed i had a cell phone charge and other type of charge left plugged in. He said it may be causing a parasitic draw of the battery and should leave them unplugged. I was very doubtful what he said, but took them out anyway and that was the problem. It was the wed evening, the week before thanksgiving and didnt get his name, to thank him again for his help, and i will be back for other servicing
Good price oil change, honest recommendations on what car needs! Clean with nice cafe waiting area! Thanks.
My husband could not have been more pleased.
What a horrible experience. Called and got a 1pm appointment. Dropped the car off 20 minutes early and said I was leving it. Did not realize that meant I was no longer a priority. I called the store at 4:30, 30 minutes before close and it still was not done. Over 4hrs for an oil change, that's just unacceptable. Then to top it off I get disrespected by the service writer and derogatory comments made about me in front of my wife. When I approached the employee about this, first it was I didn't say it. Quickly it was changed to "if I said it, it wasn't meant to be disrespectful" So which is it, did you say it or not?? This place is run by clowns, don't know how to schedule service and the techs don't always do what is supposed to be done on the service. Horrible experience, never going back. Now I have to be inconvenienced to have to go find another place to service my vehicles. Oh and by the way. I had to choose 1 star or it would not let me post. This is definitely a ZERO STAR facility.
My husband David who is a member of SAE
Aaa Brick Car Care Insurance Travel Center is a US Travel Agency based in Brick, New Jersey. Aaa Brick Car Care Insurance Travel Center is located at 718 NJ-70, Brick, NJ 08723, USA.
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