All the staff that I encountered from Jake to Rich to Gina (and others) were super friendly, extremely accommodating, professional and very reasonably priced!! Thanks for such a super job!!
Rich's Auto extends a warm welcome to every customer that walks in the door! Jake and his crew are always friendly, polite, and respectful. Every vehicle issue is fully explained and any other option is made clear. I would highly and confidently recommend this service center to anyone!
I needed to have a damaged 3rd row bench on a Honda Odyssey swapped out with a replacement one. Gina was fantastic in locating the perfect color and style that I needed. The removal of the existing bench was a challenge... but it got done and it now looks fantastic!
An honest provider, we trust implicitly. They do quality work with a fast turn around.
I've been taking my wife's small SUV here for at least a year and it is in the right year range where lots of the interesting parts are breaking. There has never been a situation wherein I've felt like I didn't make the correct choice bringing it to this location. In addition, my truck has had 100% of the upgrades/modifications performed here, every one has been handled completely professionally and nothing less than fairly priced. In most cases, I've seen the staff able to identify some of the most complicated/elusive problems as long as the description of symptoms is detailed enough. Seeing the majority of reviews being just as positive as mine, I would recommend that any negative rating be taken with a grain of salt.
Customer service is on a whole other level. They take the time to explain to you what is wrong with your vehicle and what is recommended to be done. Very happy with the service I received. Oh, and also very reasonable prices!
Rich S Automotive is a US Car Dealer based in Brick, New Jersey. Rich S Automotive is located at 620 Mantoloking Rd, Brick, NJ 08723, USA.
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